Support

Your contract is terminated by filling out this form. Please use the same email as you signed up to CPH Village with.

Your move-out date is approximately 14 days before your contract is ending, as we need time to prepare the apartment for the next villager (see §11 Ad. §5 in your rental contract).

You receive an email with the exact date for the move-out inspection approx. 3 weeks before. This day, you hand in your keys, and we go through the apartment together.

What we look for

We always compare the current state of your apartment with the state it was in, when you moved in. We expect the entire apartment + your share of the hallway and bathroom to be completely empty of items and furniture, and to be properly cleaned.

Even though the entrance and bathroom is shared space, it is your responsibility to coordinate with your current neighbour that it is well cleaned at move out.

NB: It is not allowed to leave bulky waste like damaged furniture in the waste sheds. You can dispose of your bulky waste by taking it to one of the city’s waste collection points.

Painting

If your walls need to be painted, we recommend that you leave it to our professional painter. It is allowed to paint the walls yourself, but it often ends as a worse result than before, meaning that our painter will still need to come by.

We will charge you 1000 DKK per damaged wall for a professional filling/painting. If you have any old screws in the walls, please remove these.

In case you choose to paint yourself, please use the following paint:

Paint for walls and ceiling Village Refshaleøen: B&J Care 5 white
Paint for walls and ceiling Village Vesterbro, Amagerbro, Nørrebro: Flutex 5 Pro off-white

🫧 ↘️ Cleaning guide ↙️ 🫧

We expect that you clean the entire apartment (room+hallway+bathroom) thoroughly before the inspection. Otherwise, we will charge you 600 DKK for your room and, additionally, 600 DKK for the bathroom for a professional cleaning.

Therefore, we have included a checklist below:

• Remove dust from window frame, walls and floor

• Wash all floors

• Clean the walls for stains (for example caused by candlelights, food & drinks etc.)

• Clean all surfaces including doorknobs, the shelf underneath the kitchen sink, extension cord and the induction cooktop

• Clean the shelves in the refrigerator and freezer. Unplug the refrigerator (after defrosting the freezer) and leave both doors open, to avoid bad smell from bacterias

• Clean the area behind and underneath the refrigerator

• Deep clean the sink. Use vinegar or a similar product to descale the sink

• Descale the aerator (small filter at the end of the water tap)

• Remove items or/and furniture from the shared spaces (both indoor and outdoor)

• Bathroom: Descale floor, and deep clean sink and toilet

Your termination period, or the time between the contract termination and when the contract is over, is three months + the current month. Thus, you are responsible for paying rent for three whole months after sending your termination. These three months of rent are covered by your prepaid rent. You have to transfer for utilities in the termination period.

Please note that you need to move out approximately 14 days before the end of the notice period, as CPH Village needs time to prepare your apartment for the next villager.

You are responsible for paying rent in the notice period. We will deduct the amount from the prepaid rent that you paid when you moved in to CPH Village. Remember, you still have to pay for utilities. This will be reflected in the payment invoices sent to you in the notice period.

You put down a security deposit of three months' rent when you moved in with us. The security deposit covers the costs of painting, cleaning and doing repairs to your apartment, if necessary. The amount will be deducted after the work in your apartment is completed. You’ll get the security deposit back within 14 days after the end of your notice period.

When moving out of CPH Village, it’s possible to sell or give away furniture to the new tenant of the apartment. It is not possible to get a handover deal accepted for only 1 small item (one shelf, curtain rod etc.). You always have to remove personal belongings, food, towels etc.

Step 1:
If both the new tenant and the current tenant are interested in getting in touch regarding handing over furniture, the CPH Village staff will make sure to connect you by email.

Step 2:
Download THIS FORM and fill out the info (this way you accept the terms of the handover).

Step 3:
When the form is filled out by both of you, send the form back to the CPH Village staff with the other tenant as CC on the mail. Then the deal is sealed 🎉

TERMS OF THE HANDOVER

When doing a handover deal, not only the furniture will be passed on, but also the entire order of the apartment. This means that under normal circumstances, the apartment isn't professionally cleaned and painted. In the future when the new villager moves out, the order of the apartment is their responsibility. So, when the new tenant confirms the agreement they also accept that any possible damages such as holes, wear and tear etc. on walls, floor, kitchen, window and the order of the shared hallway and bathroom, will be passed on.

We always recommend that you visit the room or make a video call before signing a handover deal, to know exactly what condition and furniture you accept.

Please beware that passing on furniture to the next tenant, doesn’t lower our expectations regarding cleaning of the apartment by the move-out inspection - it needs to look clean and neat. In special occasions where the level of cleaning is too low, CPH Village is still in its right to charge the tenant moving out for a professional cleaning at the move-out inspection.
Please visit cphvillage.com/exit to prepare for your move-out inspection.

Doing a handover deal does not change the dates of the planned move-out inspection or move-in inspection. This means that a handover deal does not make it possible to stay longer in the apartment or move in earlier. Among other things, this is due to the fact that our janitor team still needs to do their regular heating and ventilation check-ups etc. in the apartment during those days.

The handover deal needs to be signed minimum 14 days before the move-out of the current tenant. Furthermore, the handover deal is only valid once the new tenant has paid their deposit and prepaid rent.

We look forward to receiving an email from you.